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Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the service provided by one of our healthcare professionals, we encourage you to contact the local manager to discuss the issue. QS Nurses has processes in place to resolve customer complaints in an effective and efficient manner. Any individual or organization that has a concern about the quality and safety of patient care delivered by QS Nurses healthcare professionals, which has not been addressed by QS Nurses, is encouraged to contact the Joint Commission at www.jointcommission.org or by calling the Office of Quality Monitoring at (630) 792-5636. QS Nurses demonstrates this commitment by taking no retaliatory or disciplinary action against providers when they do report safety or quality of care concerns to the Joint Commission.